FAQ
Quickly learn about registration, tasks, rewards, teams, and support procedures.
LUMO does not charge registration or membership fees. Users do not need to purchase a package to participate in regular tasks.
After claiming a task, follow the instructions on the page. Once the task passes verification, the reward will be recorded in your account.
Common reasons include switching WhatsApp accounts after claiming a task, not sending as required, task expiration, or delayed system verification. Keep your screenshots and contact official support for review.
Cancel the current task first, then claim it again using the new WhatsApp account. Otherwise, the system may not recognize the activity.
Yes. You can invite friends to register using your personal referral link and receive the applicable team commission according to platform rules.
This generally refers to a user who completes valid tasks or remains actively engaged within a specified period. The exact criteria depend on the campaign rules.
You can apply once you meet the minimum withdrawal requirements published by the platform. Processing times and methods are shown on the wallet page.
Support Bot: @LUMOSupportBot; Human Support: https://t.me/lumotask; Official Channel: https://t.me/lumo_IN.